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Customers For Life By Carl Sew
Number of Words: 976 / Number of Pages: 4
... not smiles. Saying please and thank you does not ensure you’ll do the job right the first time, every time. Only systems guarantee that. There are two major components of a system. The first being to do the job right the first time and the second one is having a plan in place to deal with things when they go wrong. Being nice to the customers is only 20% of providing good customer service, the other 80% of good customer service is providing the customer with what they need and want.
3. Underpromise, overdeliver. Customers expect you to keep your word, but rather than merely keep it, exceed ...
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Security, Commerce And The Int
Number of Words: 1053 / Number of Pages: 4
... that ‘security weaknesses’ do represent a barrier to commerce on the net; but I will also evaluate some of the measures currently available to strengthen security.
In general terms, as soon as you install an internet package on your PC at home and connect your modem, you have opened a window into your computer through which anyone (should they have the skill) can look. This may not present a major threat to the average user as far as confidentiality goes (how many readers have truly, truly, ‘national security threatening’ private documents that cannot be disclosed?!), however, ...
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The United States Postal Servi
Number of Words: 2214 / Number of Pages: 9
... added revenue the Postal Service was still greatly under funded on its own. During this time it was discussed to privatize the postal service and introduce competition because of the extreme losses that the service was experiencing. A positive argument for privatizing the Postal Service was with numerous competitors in the market there would be more efficiency and the public would receive lower prices. But this would also increase the usage of resources, for example airplanes and cars. One of the problems the Post Office had was its receipts from consumer purchases that were submitted the next d ...
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Essay An Current Ethnics Event
Number of Words: 3554 / Number of Pages: 13
... social responsibility are more likely to have a greater role in management decisions and activities. The result of this concern over ethics in the public relations field has resulted in a vigorous debate over the pros and cons of a universal ethics code. Many writers agree, despite their differences, that not only does ethical decision-making give public relations professionals more opportunities to participate in the management function, but it also assists the development of public relations as a "profession." Ethics and social responsibility are also vital issues in public relations because publi ...
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Has The De Beer Diamond Lost I
Number of Words: 1136 / Number of Pages: 5
... In a perfect monopoly, the seller has total control over the quantity of goods or services available for sale and the price at which the items are sold (Butterworths Business .. Dictionary, 1997). De Beers Consolidated Mines Central Selling Organisation has had a monopoly on the selling of rough diamonds since the 1930’s.
A monopoly industry is characterised by having no close substitutes. Although there are substitutes for diamonds such as rubies, emeralds and cubic zirconias, many believe that there are no other gems that exhibit the same beauty of the diamond. Perhaps this belief was created out ...
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What Is An American
Number of Words: 957 / Number of Pages: 4
... is yourself. Along with this privilege of voting on whom you want to run our country, you are then expected to take the responsibility to fight in war if ever needed. This is just a small price to pay for the right to decide of whose running the country. J Rockefeller Jr. describes this good in this quote, "I believe that every right implies a responsibility: every opportunity an obligation: every possession a duty.”
Being an individual is very important with being an American. The main purpose of America to be able to live a free and happy life. That is what makes our country great. We c ...
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Time Warner
Number of Words: 1858 / Number of Pages: 7
... should a company like Time Warner be a threat
to the public, and something which all of us citizens
around the World should be aware of ? Isn’t Time Warner
just a success of capitalism ? A successful company, which
employs thousands of people and makes massive turnovers,
while at the same time advancing the cause of the global
market and promoting commercialism doesn’t seem like a
thing of public concern. In the World village today, why
should we need thousand’s upon thousand’s of small
independent company’s and tv stations and newspaper’s, when ...
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Advertising Strategies
Number of Words: 502 / Number of Pages: 2
... female. She had shoulder length hair blond hair and light blue eyes. She was sitting down with her legs crossed, dressed in a tight white shirt and a tight pair of blue jeans. Her smile was ear to ear and pearly white. In this ad the female was portrayed as the ideal beautiful woman, with blond hair blue eyes and a slender body.
These two advertisements are advertisements for “glamorous” items. In each of the advertisements attractive people are used to try to sell the product. It is a tactic of self-fulfilling prophecy, that is people look at the ads and believe that they, too, can be that beaut ...
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Hackers Misunderstood
Number of Words: 2096 / Number of Pages: 8
... access denied does not exist in a hacker’s vocabulary. They can access anything and everything that is kept in a computer. Particularly when a price has been placed on knowledge and information. Why should only a select few have leisure of knowing what the rest of the public does not? Knowledge is and should always remain free. A hacker will share his knowledge, encourage it to be reproduced and distributed.
Hacking is a skill that takes years and years and tons of practice to achieve. A hacker’s qualifications are based on qualifications and performance. Prejudice is non-existence, a person’s t ...
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